In-App Help was last updated in 8.6.4 (released 10/23/2019) if you are looking for help with a feature that has been added or enhanced since 8.6.4, please check in Online Help from Help menu.

Accepting or Declining Shift Opportunities

You can see opportunity details by clicking the links on the Weekly Schedule page. You can then accept the opportunity or remove it from your list.

Complete the following steps to accept or decline a shift opportunity:

1. From the Schedule menu, select My Schedule > Weekly Schedule. The Weekly Schedule page opens.
2. If the Opportunities list is not visible, select Show Opportunities.
3. Click an opportunity link in the Opportunities list or in the schedule grid. The View/Select Opportunities dialog box opens.
4. If the opportunity is a Consider Me, you can add an optional note to the scheduler in the box. This box is unavailable for Schedule Me opportunities.
5. Click one of the buttons at the bottom of the page.
   1. Close shuts the window without making changes.
   2. The Action button reads Schedule Me for Schedule Me opportunities and Consider Me for Consider Me opportunities.
   3. Remove From List deletes the opportunity from your list.

When you click Schedule Me, the window closes, Clairvia Web removes the opportunity from your list, and Clairvia Web adds you to the schedule.

When you click Consider Me, the window closes, Clairvia Web removes the opportunity from your list, and Clairvia Web adds your name to a list for the manager to review.

The opportunity displays as pending on your Dashboard until the manager awards it. Once the manager awards the opportunity, your Dashboard no longer displays it. Clairvia Web sends the person awarded the opportunity a message about their new schedule using the Message Center.

You can sign up for two Consider Me opportunities for the same day even if they have overlapping times. When the manager approves one of the requests, Clairvia Web automatically denies the other. This prevents you from being accidentally scheduled for both shifts. You would receive an approved message for the first opportunity and a denied message for the second.

Multiple users can sign up for the same Consider Me opportunity. When the manager approves one user's request to work the shift, Clairvia Web automatically sends a denied message to the other users.

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