In-App Help was last updated in 8.6.4 (released 10/23/2019) if you are looking for help with a feature that has been added or enhanced since 8.6.4, please check in Online Help from Help menu.
Note: Your Staff Manager configuration may not include this optional application. To add this application to your configuration, contact your Clinical Consultant or Client Advocate.
While most data in Demand Manager is designed for viewing, it is expected that employees (primarily RNs) review and update patient departure and discharge date and times as required using the Administer Patient Pattern window. Access to Demand views is linked to user security, which you set in either Staff Manager Administrator or Staff Manager Client.
Enterprise Administrators automatically have read and write access to Demand Manager. You must update other security groups, however, for them to access Demand Manager.
The following table describes in more detail how each setting affects security group access to Demand data.
Demand Data Setting | |||
Page Title | Permission: Full | Permission: Read | Permission: None |
HL7 Census Page | Can view | Can view | No Demand Menu presented in Clairvia Web No Configure Demand Menu presented in Clairvia Web |
Target/Schedule Page | |||
Patient Pattern Management Page | |||
Administer Patient Pattern Window | Can edit patient departure and discharge date/time, select new pattern, select care coordinator | ||
Pattern Library | Can view | ||
Patient Pattern Configuration Setting | |||
Page Title | Permission: Full | Permission: Read | Permission: None |
Configure Facility Settings | Can edit | Can view | No Configure Demand Menu presented in Clairvia Web |
Configure Level of Care Groups | |||
Configure Progress Patterns | |||
Configure ICD | |||
Configure Diagnosis | |||
Configure Admit Reasons | |||
Demand Configuration |
You need to enable permissions for those employees who are working with Demand Manager and are in the Unassigned Users security group. Any employee who is responsible for entering patient departure and discharge dates or assigning Library patterns to patients must be in a security group with Full access to Demand data (in Staff Manager Administrator) or have Read and Write Access to Demand Data checked on the Permissions tab of the Employees dialog box (in Staff Manager Client).
The following table describes in more detail how each of setting affects employee access to Demand data.
Page Title | Permission: Read & Write | Permission: Read |
Permission: None |
HL7 Census Page | Cannot access | Cannot access | No Demand Menu presented in Clairvia Web |
Target/Schedule Page | Cannot access | ||
Patient Pattern Management Page | Can view | Can view | |
Administer Patient Pattern Window | Can edit patient departure and discharge date/time, select new pattern, select care coordinator | ||
Pattern Library | Can view | ||
Configure Facility Settings | No Configure Menu presented in Clairvia Web | No Configure Menu presented in Clairvia Web | |
Configure Level of Care Groups | |||
Configure Progress Patterns | |||
Configure ICD | |||
Configure Diagnosis | |||
Configure Admit Reasons |
In addition to permission settings in Staff Manager Administrator and Staff Manager Client, Demand Manager uses security information about each employee to determine which profiles and locations are available for that employee to select in the left pane of the Demand pages. Each employee automatically receives access to:
When Cerner Clairvia Clinical Consultants implement Demand Manager, they set whether Demand Manager should update a patient's discharge date upon a transfer or new pattern assignment or to persist a manually updated discharge date for patients with location-based patterns. This setting is called Persist Manual Discharge. When this setting is disabled, manual discharges are not persisted when the patient transfers to another location. When the setting is enabled, any manual discharge persists across transfers, and new location-based pattern assignments.
To change the Persist Manual Discharge setting, contact your Clinical Consultant or Client Advocate.