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Viewing Shift Opportunities and ShiftAlerts

Managers use posting groups to set when qualified employees by profile see opportunities. For example, a manager might create two posting groups:

• The first group is the home profile, and staff in that profile see opportunities at once.
• The second group is a float profile; those staff members see opportunities a few days later.

You may see an opportunity more than once if your profile is in more than one posting group and the viewing times for the posting groups do not overlap.

Clairvia Web displays all opportunities each time you are included in a posting group, but you will not see an opportunity if:

• You already agreed to work the opportunity.
• You removed the opportunity from your list.
• You do not have the skill required to work the shift (in facilities using skill-based shifts).

When a manager creates a ShiftAlert, Staff Manager sends it out immediately to all employees who

• Have the skill required by the shift
• Are available to work the shift, including being on the Float List if the opportunity is in another profile
• Have selected to receive ShiftAlerts on the My Preferences page

Note: Staff Manager only sends ShiftAlerts to employees who are both qualified and available for scheduling at the time the ShiftAlert is created. Employees who were originally unavailable and then become available due to a schedule change after the ShiftAlert has been sent are not sent a ShiftAlert.

You can see all the opportunities and ShiftAlerts you qualify for with these two methods.

• Click See Opportunities in the My Opportunities section of the Employee Dashboard.
• From the Schedule menu, select My Schedule > Weekly Schedule. This opens the Weekly Schedule page.

You must select Show Opportunities on the Weekly Schedule page or no opportunities are visible. In the Opportunities pane, opportunities and ShiftAlerts are listed similarly, except that ShiftAlert have red exclamation marks (!) beside them. In the schedule cells, opportunities are shown as links, and ShiftAlerts have a red exclamation point in front of the opportunity link.

How the Dashboard Displays Filled Shift Opportunities and ShiftAlerts

If you are scheduled to work an opportunity, you will see (O) before the task on your Dashboard calendar. If you are scheduled to work a ShiftAlert, you will see ! (O) before the task. If you have applied for a Consider Me opportunity but a manager has not yet approved it, you will see Pending Oppty before the task.

How the Schedule Pages Display Filled Shift Opportunities and ShiftAlerts

For filled opportunities, Clairvia Web places the code (O) in front of the user's name, such as (O) RHiggins.

For filled ShiftAlerts, Clairvia Web adds a red exclamation point (!) before the (O) in front of the user's name, such as ! (O) RHiggins.

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