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You are here: Configuring the Solution for Administrative Users > Configuring Demand Manager Facility Settings > Configuring Facility Settings: The iBus Tab

Configuring Facility Settings: The iBus Tab

If your organization uses CareAware iBus, you must complete the settings on the iBus tab as part of configuring Demand Manager Facility settings. The iBus tab allows you to establish connections between Demand Manager and the CareAware iBus and to set the type of information that Demand Manager sends to or receives from the iBus.

See Configuring Demand Manager Facility Settings for more information about configuring all Facility settings.

Select the configuration option you want by selecting the type of CareAware iBus environment you have and the data you want to send:

Connect to a Traditional iBus Environment

  1. From the Configure menu, select Demand Manager > Facility Settings. The Facility Settings page opens. The Patient Progress Manager tab is active by default.
  2. If your organization has multiple facilities, there is a Facilities menu on the right side of the page title bar. Select a facility from the menu.
  3. Click the iBus tab to make it active.
  4. Select Enable iBus.
  5. Enter the Environment Name that the application will use to send information between Demand Manager and iBus.

Note: A system administrator will need to enter additional connection information for the iBus in an application properties file. Contact your Cerner Clairvia Clinical Consultant or Client Advocate to complete this configuration.

  1. Select Personnel are Externally Maintained on the iBus. Be aware that staff identifiers in Demand Manager and staff on the iBus must match for assignment information to be saved on iBus. See Configuring Facility Settings: The Patient and Caregiver Identifiers Tab for more information about identifiers.
    1. Select External Vendor: The menu commands include None (both systems use the same EmployeeID Numbers) and all External Vendor names available in the Employee External ID tab in Staff Manager Client. Selecting None means that Demand Manager uses the EmployeeID number in Staff Manager Client as the staff identifier, but the EmployeeID number for the employee must also be on the iBus to save assignment information on the iBus. The value associated with the External Vendor name selected is the staff identifier Demand Manager uses when sending assignment information to iBus.
    2. Enter iBus Alias Context: Enter the CareAware iBus Alias context to be used to match staff. If you leave this box blank, the alias associated with the Cerner Millennium Personnel ID is used as the staff identifier.
  2. Select Enable Communication Device Assignment and Messaging on the iBus to enable communication device assignment to caregivers and staff in Patient Assign and Department Assign. If you select this option, you can enter the target channels to be used when sending text messages entered in Demand Manager to caregivers and staff on their assigned communication devices. Your Clinical Consultant may enter this information for you when installing the application.
    1. Enter Target Channel used to transmit messages to caregivers: Enter the CareAware iBus channel used to send text messages from Demand Manager to CareAware iBus. You can leave this box blank if you want to use the default channel.
    2. Enter Response Channel used to transmit messages to caregivers: Leave this box blank to use the default response channel.
  3. If you only want to send assignment information, leave Enable Web Service deselected. If you want to send Acuity and Workload data to CareAware iBus in a traditional (that is, not Cloud) environment, select Enable Web Service and complete the following steps:
    1. Enter the Uniform Resource Identifier (URI). This is the list of characters that identifies the CareAware iBus Web Service.
    2. Enter the Username. This is the username Clairvia Web will use to log in to the Web Service.
    3. Enter the Password. Enter the Web Service password.
    4. Confirm the Password. Enter the same password you entered in the Password box. The two passwords must match.
    5. Click Test Web Service to validate the URI, username, and password information and make sure that the Web Service connection works.
    6. Enter the Organization ID. This is the Organization ID for Patient Lookup in the Web Service.
  4. (Optional) Complete the Shift Overlap options. Shift Overlap allows you to have your caregiver assignments start before the caregiver's assignment and extend to the end of the caregiver's assignment or beyond it. This facilitates a proper exchange between the exiting caregiver and the entering caregiver. During the overlap period, alerts are sent to both caregivers so that the appropriate caregiver can respond. The duration of the assignment sent to the CareAware iBus is extended based on your configured settings. The duration of the assignment stored in Assignment Manager, which serves as the legal record, continues to be for the duration of the shift partition only.
    1. Patient Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
    2. Charge Nurse Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
    3. Device Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
    4. Department Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
  5. Select Suppress Secondary Assignment Row if you use Assignment Manager integrated with CareAware iBus only to send assignments to Cerner Millennium. This prevents users from accidentally making assignments to a Secondary Caregiver row when iBus only sends primary assignments to Cerner Millennium and ensures that primary assignments are visible in CareCompass. You do not have to use CareAware iBus to use this option, however.
  6. Select Send Caregiver and Staff Assignments to the iBus if Assignment Manager will send caregivers and staff assignments to the iBus.
  7. Click Save to save your changes.

Any changes to iBus configuration affect the type of information and how information is integrated with the CareAware iBus. Only make changes to the configuration under the direction of your Cerner Clairvia Clinical Consultant or Client Advocate.

You can click Reset to undo any edits made since you last saved the configuration.

Connect to a Cloud iBus Environment

  1. From the Configure menu, select Demand Manager > Facility Settings. The Facility Settings page opens. The Patient Progress Manager tab is active by default.
  2. If your organization has multiple facilities, there is a Facilities menu on the right side of the page title bar. Select a facility from the menu.
  3. Click the iBus tab to make it active.
  4. Select Cloud iBus Environment to send information between Demand Manager and a Cloud CareAware iBus. The Environment Name option becomes disabled, as it only applies to traditional CareAware iBus environments.
  5. Select Enable iBus.
    1. Select Personnel are Externally Maintained on the iBus. Be aware that staff identifiers in Demand Manager and staff on CareAware iBus must match for assignment information to be saved on CareAware iBus. See Configuring Facility Settings - The Patient and Caregiver Identifiers Tab for more information about identifiers.
      1. Select External Vendor: The menu commands include None (both systems use the same EmployeeID Numbers) and all External Vendor names available in the Employee External ID tab in Staff Manager Client. Selecting None means that Demand Manager uses the EmployeeID number in Staff Manager Client as the staff identifier, but the EmployeeID number for the employee must also be on the iBus to save assignment information on the CareAware iBus. The value associated with the External Vendor name selected is the staff identifier Demand Manager uses when sending assignment information to CareAware iBus.
      2. Enter iBus Alias Context: Enter the CareAware iBus Alias context to be used to match staff. If you leave this box blank, the alias associated with the Cerner Millennium Personnel ID is used as the staff identifier.
  6. Select Enable Web Service. This allows Clairvia Web to send acuity and workload data to Cerner Millennium by the CareAware iBus Web Service. When you select Enable Web Service, you must then complete the following steps:
    1. Enter the Cloud Uniform Resource Identifier (URI). This is the list of characters that identifies the CareAware iBus Web Service.
    2. Enter the Tenant Short Name. This is a special abbreviation Cerner creates for your organization.
    3. Enter the Bearer Token. This is an authorization code Cerner creates for your organization.
    4. Click Test Web Service to validate the URI, Tenant Short Name, and Bearer Token information and make sure that the Web Service connection works.
    5. Enter the Organization ID. This is the Organization ID for Patient Lookup in the Web Service.
  7. (Optional) Complete the Shift Overlap options. Shift Overlap allows you to have your caregiver assignments start before the caregiver's assignment and extend to the end of the caregiver's assignment or beyond it. This facilitates a proper exchange between the exiting caregiver and the entering caregiver. During the overlap period, alerts are sent to both caregivers so that the appropriate caregiver can respond. The duration of the assignment sent to CareAware iBus is extended based on your configured settings. The duration of the assignment stored in Assignment Manager, which serves as the legal record, continues to be for the duration of the shift partition only.
    1. Patient Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
    2. Charge Nurse Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
    3. Department Assignments: Enter a number for Minutes before shift start and Minutes after shift end.
  8. Select Suppress Secondary Assignment Row if you use Assignment Manager integrated with CareAware iBus only to send assignments to Cerner Millennium. This prevents users from accidentally making assignments to a Secondary Caregiver row when CareAware iBus only sends primary assignments to Cerner Millennium and ensures that primary assignments are visible in CareCompass.
  9. Select Send Caregiver and Staff Assignment to the iBus if Assignment Manager will send acuity, workload, and assignments (caregivers and staff) to the CareAware iBus.
  10. Click Save to save your changes.

Any changes to CareAware iBus configuration affect the type of information and how information is integrated with the CareAware iBus. Only make changes to the configuration under the direction of your Cerner Clairvia Clinical Consultant or Client Advocate.

You can click Reset to undo any edits made since you last saved the configuration.

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